Vaelisse

Q: How can I contact customer support?

You can contact us through our contact page ! We will be happy to assist you.

Need help?

Frequently Asked Questions

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 8-12 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. Shipping policy

Do you offer returns or exchanges?

Yes! We offer a 30-day return policy. Items must be unworn and in their original condition. Read more

How do I choose the right size?

Check our size guide on each product page. If you’re unsure, feel free to contact us for assistance.

Where is Vaelisse based?

Vaelisse is an online brand inspired by European elegance, offering free worldwide shipping.

How can I contact customer support?

You can contact us through our contact page! We will be happy to assist you.

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Free worldwide delivery

We offer free worldwide delivery on every order!

Satisfied or refunded

We offer a 30-day return policy so you can shop with confidence.

Top-notch support

Our customer support team is available from Monday - friday. We strive to react within 24 hours.

Secure payments

Vaelisse uses encrypted payment gateways to ensure your data is protected.